Q.9 Does the site use cookies? Explain how cookies are used in your site.

Schuh uses cookies for the shopping basket, this means that the customer will need to have cookies enabled to be able to purchase product online. They have cookies on the site so that if the customer decides to add a pair of shoes to the shopping basket they can then go back and continue shopping with the chosen pair of shoes still remaining in their shopping basket. This means that the customer can order multiple pairs of shoes in one order rather than having to make several different orders if they want a number of pairs of shoes.

Within the web site cookies are used to keep track of the items that the customer has placed in their shopping basket, this process only lasts 2 days and then the cookies expires. The cookie can only store the information for a short period of time.

The cookies work from the computer and cannot be linked back to an individual user, there is no way of tracing a person with the cookies as they do not store personal information.

To order from the Schuh website the customer must have cookies enabled in their browser, if they cannot do this then the customers are advised to go to their local store and see if the store has the product that they require, if the store do not have the correct product then they are able to order the shoes from their shop to be delivered to the store itself or the customers house.